Support plea as Martin House reopens Ilkley shop


Customers are being welcomed back as Martin House Hospice Care for Children and Young People reopens its Ilkley shop following the lockdown.


The store, on Brook Street, is one of 12 Martin House charity shops around the region which had to close in March when the nation went into lockdown due to the coronavirus pandemic.


Stephanie Rimmington, head of retail at Martin House, said: “We are delighted to be able to welcome our customers back to the shop, and our team has been working really hard to put all the safety measures we need in place to keep everyone safe.”


Among the measures are anti-sneeze guards at tills, changed shop layouts, one-way systems and limits on the number of customers allowed in the shop at any time.


Staff and volunteers also have PPE equipment, and the shop will be frequently sanitised. Donations of clothes and other items will also be quarantined for 72 hours. The shop will also operate limited opening hours, 10am to 4pm, Monday to Saturday, to allow time for deep cleaning.


Stephanie added: “We hope our customers will be patient while everyone gets used to the new ways we have to work, and we will be reviewing our procedures regularly, to make sure they comply with government guidance as it changes.”


Martin House cares for babies, children and young people with life-limiting conditions across West, North and East Yorkshire, providing planned respite stays, emergency care and end of life care, as well as supporting families through bereavement.